MAY 2023

Meeting the Demand for Speed and Security

IIn 2025, delivery speed, personalization, and AI-driven orchestration redefine eCommerce, transforming challenges into opportunities for merchants to thrive.

Dan Spitale. VP, UPS Capital & Delivery Solutions

RCS: the Three Letters That Will Change Marketing in 2025

Rich Communication Services transforms SMS with branded interactions, multimedia, and seamless engagement. Marketers, embrace RCS for 2025 success!

Jack Philbin, Chief Executive Officer, Vibes

Retail Returns Will Never be the Same

Discover how personalized returns and instant refunds are transforming online shopping, improving customer loyalty, reducing costs, and redefining eCommerce standards for seamless, tailored experiences.

Raj Ramanand, CEO and co-founder, Signifyd

The Retail Rebound: Optimism, Opportunity, and the Path to Skyrocketing Profitability

Discover how innovation, automation, and unified shopping experiences are reshaping retail and e-commerce for growth.

Seth Weisblatt, Director of TrueCommerce Home

E-tailers Best Positioned for Success by Understanding These Emerging Trends for 2025

How automation, ESG, and cross-border demand are transforming e-commerce strategies in 2025—don’t miss the details.

Douglas Longobardi, EVP, Sales, Asendia USA

How Can Data-Driven Return Management Help Improve Inventory Optimization?

Discover how data-driven insights transform product returns into opportunities, enhancing inventory management, reducing losses, and boosting profitability.

Gaurav Saran, CEO & Founder, ReverseLogix

5 Trends to Impact Ecommerce In 2025

Discover how online retailers are transforming trust and protection into competitive advantages. From AI-driven fraud defenses to redefining digital identity security, explore five critical trends shaping the future of ecommerce.

Christophe Van de Weyer, Chief Executive Officer, Telesign

Why Building Loyalty is the Biggest Challenge – and Opportunity – for Brands in 2025

Explore how AI reshapes e-commerce loyalty, driving hyper-personalization, innovative rewards, and deeper customer connections for lasting engagement.

Joanna Milliken, CEO, SAP Emarsys

Meet the Digital Deal-Seeker: How They Save on Online Shopping

From browser extensions to social shopping, discover how tech-savvy consumers are reshaping spending habits and maximizing savings effortlessly.

Michelle Wood, SVP of Merchant Development, Wildfire Systems

Harnessing Social Commerce for Instant Engagement and Lasting e-Commerce Success

Social platforms transform e-commerce with impulse buys, SME visibility, and influencer-driven engagement.

Gaurav Saran, CEO & Founder, ReverseLogix

Navigating Challenges, Seizing Opportunities

From tariffs and natural disasters to the rise of AI and automation, grocery eCommerce faces unprecedented changes. Discover how retailers are leveraging innovative strategies—like automation, AI-driven personalization, and loyalty programs—to stay resilient, competitive, and connected with evolving consumer expectations. Learn how resilience and innovation will shape the future of online grocery shopping in a dynamic landscape.