MAY 2023


Managing Editor: John Mathews

Senior Writer: Stephanie Kreml

Writers:  Mary Alison, Allison Gillchrist,

Kim Langdon Cull, Connie Yerbic, Elena Borrelli

Magazine Designer : Michelle Wong

Digital Publishing Director: John Louis

Advertising: David Miller

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As we step into a new year, Retail Today is thrilled to present an exclusive edition delving into the transformative landscape of the retail industry. In this comprehensive overview, we've engaged industry titans and experts to share their profound insights, painting a vivid picture of the State of Retail for the year ahead.

Our esteemed guest authors provide a panoramic view of current trends, opportunities, and the evolving momentum across various retail segments. Their analyses, born from extensive interactions with clients of all sizes and formats, offer a genuine pulse of the market.

A notable theme emerging from these insights is the imminent breakthrough of Generative AI in 2024. As revealed at the National Retail Federation’s Big Show in New York, retailers are racing to harness the disruptive and beneficial potential of this rapidly advancing technology.

Generative AI is poised to address multifaceted challenges facing retailers globally, from store associate turnover to evolving shopping habits and siloed data growth. By embracing data-backed generative AI solutions, retailers can unlock personalized shopping experiences, elevate store associates’ performance, and gain valuable insights, ultimately enhancing customer engagement and satisfaction.

There is no doubt, Generative AI stands as a pivotal differentiator for retailers. It is not a question of 'if' but 'when' Generative AI becomes a cornerstone in global retail strategy.

Wishing you a thought-provoking read,

John Mathews

Generative AI Takes Center Stage in 2024