The Retail Recalibration: From AI Hype to Measurable Impact

Edris Bemanian, CEO

Engage3

Doubling Down on Loss Prevention: Complementary Technologies as Force Multipliers

Craig Greenberg, Chief Commercial Officer, Gatekeeper Systems

Hyper-Personalization at Scale: Turning Relevance Into Lasting Loyalty

Paul Prior, Global Head Commerce & Operations, Perion

Unified Commerce in Action: Real-Time Retail Beyond the Buzzword

Lynn Hughes, Managing Partner, Columbus Consulting

AI Meets Logistics: The Untapped Goldmine in Retail Backhaul Optimization

Brian Taylor, VP of Transportation Systems, Kaleris

Post-Purchase Intelligence: How Retailers Are Redefining Customer Value

Chuck Fuerst, Chief Commercial Officer, ReverseLogix

Localization Reduces Checkout Abandonment from Cross-Border Shoppers

Douglas Longobardi, EVP, Sales, Asendia USA

Goodbye Mobile Apps, Hello RCS + Wallet

Jay Hinman, VP of Marketing,

Vibes

Beyond the Digital Shelf: Winning the Next Battleground in Grocery Ecommerce

Brad Christian, Head of Strategic Growth - Experience, Ipsos


Reimagining Returns: How AI Transforms Retail’s Silent Margin Killer

Kayla Broussard, CTO of Consumer & Travel - U.S., Kyndryl

The New eCommerce Edge: Winning Customers After the Checkout

Chuck Fuerst, Chief Commercial Officer, ReverseLogix

Retail Supply Chains Rewired: Inside the MARL Revolution

Nilanjan Mitra Thakur, Co-founder & Head of Technology, Bluvoyix

The Hidden Cost of Over-Automation: Losing the Human Touch

Alyssa Sheehan, Vice President, User Experience, Ipsos

The Data Integration Challenge: Why Customer Engagement Needs Enterprise Architecture

Brian Falzone, COO, SAP Emarsys

AI, Identity, and Loyalty: Shaping the Next Wave of Retail Experiences

Alex Tavera

Head of Loyalty Strategy,

Annex Cloud

From Tariffs to Tight Margins: Why Inventory Visibility Matters Most

Noah Hoffman, VP of North American Surface Transportation, C.H. Robinson


From Insights to Action: Unlocking Real-Time Decisions with Customer Data

Mike Noble, Senior Vice President of Technology, Open Sky Group

The Human-Centered Future of Retail: Emotional Journeys Powered by AI


Eda Cetinok, Chief Client Success Officer, Customer & Employee Experience, Ipsos

Why Cross-Border Shoppers Abandon Carts — And How Localization Solves It


Douglas Longobardi, Executive Vice President, Sales, Asendia USA

Agentic AI in Retail

The New Grocery Equation

Henrique Moyses

VP of Data Science, Crisp

Why Control Matters: The Ultimate Post-Purchase Experience


Ashley Hillman, Head of Product, UPS Capital & Delivery Solutions

Smarter Delivery Orchestration: How Retailers Unlock Efficiency Without Added Costs

Brian Taylor, VP of Transportation Systems, Kaleris

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