The Retail Recalibration: From AI Hype to Measurable Impact
Edris Bemanian, CEO
Engage3
Doubling Down on Loss Prevention: Complementary Technologies as Force Multipliers
Craig Greenberg, Chief Commercial Officer, Gatekeeper Systems
Hyper-Personalization at Scale: Turning Relevance Into Lasting Loyalty
Paul Prior, Global Head Commerce & Operations, Perion
Unified Commerce in Action: Real-Time Retail Beyond the Buzzword
Lynn Hughes, Managing Partner, Columbus Consulting
AI Meets Logistics: The Untapped Goldmine in Retail Backhaul Optimization
Brian Taylor, VP of Transportation Systems, Kaleris
Post-Purchase Intelligence: How Retailers Are Redefining Customer Value
Chuck Fuerst, Chief Commercial Officer, ReverseLogix
Enhancing the Global Shopping Experience: A Key Driver of Customer Profitability
Douglas Longobardi, EVP, Sales, Asendia USA
Goodbye Mobile Apps, Hello RCS + Wallet
Jay Hinman, VP of Marketing,
Vibes
Beyond the Digital Shelf: Winning the Next Battleground in Grocery Ecommerce
Brad Christian, Head of Strategic Growth - Experience, Ipsos
Reimagining Returns: How AI Transforms Retail’s Silent Margin Killer
Kayla Broussard, CTO of Consumer & Travel - U.S., Kyndryl
The New eCommerce Edge: Winning Customers After the Checkout
Chuck Fuerst, Chief Commercial Officer, ReverseLogix
Retail Supply Chains Rewired: Inside the MARL Revolution
Nilanjan Mitra Thakur, Co-founder & Head of Technology, Bluspark
AI-Assisted Human Decision-Making: The Key to Effective Loss Prevention
Robert Harling, President & CEO, Gatekeeper Systems
The Hidden Cost of Over-Automation: Losing the Human Touch
Alyssa Sheehan, Vice President, User Experience, Ipsos
The Data Integration Challenge: Why Customer Engagement Needs Enterprise Architecture
Brian Falzone, COO, SAP Emarsys
From Tariffs to Tight Margins: Why Inventory Visibility Matters Most
Noah Hoffman, VP of North American Surface Transportation, C.H. Robinson
Turning Returns into Revenue: Predicting and Preventing Costly Returns
Gaurav Saran, Founder & CEO, ReverseLogix
From Insights to Action: Unlocking Real-Time Decisions with Customer Data
Mike Noble, Senior Vice President of Technology, Open Sky Group
The Human-Centered Future of Retail: Emotional Journeys Powered by AI
Eda Cetinok, Chief Client Success Officer, Customer & Employee Experience, Ipsos
Why Cross-Border Shoppers Abandon Carts — And How Localization Solves It
Douglas Longobardi, Executive Vice President, Sales, Asendia USA
Fast, Free, or Green? How Retailers Are Rewriting the Rules of Delivery
Gaurav Saran, Founder & CEO, ReverseLogix
Why Control Matters: The Ultimate Post-Purchase Experience
Ashley Hillman, Head of Product, UPS Capital & Delivery Solutions
Smarter Delivery Orchestration: How Retailers Unlock Efficiency Without Added Costs
Brian Taylor, VP of Transportation Systems, Kaleris
GO TO TOP
Moving Loyalty Beyond Transactional Incentives
Mo Awada, Chief Services Officer, SAP Emarsys
Striking the Right Balance: Personalization vs. Intrusion in Mobile Retail Marketing
Alex Campbell, CIO and Co-Founder, Vibes
Loyalty 2.0: Building Brand Interactions that Boost Customer Spending
Erin Raese, Chief Growth & Strategy Officer, Annex Cloud
Winning the Omnichannel Game: Turning Complexity into Competitive Advantage
Peter Curran, GM of Commerce, Coveo
Are You an Omni-Channel or Unified Commerce Retailer?
Katrina Mossman, Partner, Columbus Consulting
The High Cost of Building Omnichannel Technology In-House
Amy Leachman, Director of Enterprise Accounts, Delivery Solutions
Winning the Shelf Space Battle: How AI Ensures Product Availability
Are Traasdahl, Chief Executive Officer, Crisp
Winning the Digital Aisle: Strategies for Grocery
E-Commerce Success
Charlene Richey, SVP, Ipsos Channel Performance
Sustainability Meets Profitability: How Retailers Can Win on Both Fronts
Roman RamirezExecutive Director, Greenabl
Minimizing Returns to Control Costs & Improve Customer Satisfaction
Douglas Longobardi, Executive VP, Sales, Asendia USA
Technology in Retail Loss Prevention—Balancing Innovation and Operational Integrity
Colby Cavanaugh, SVP Marketing, Seagull Software
Orchestrating Data for a Seamless Customer Experience
Erin Raese, Chief Growth & Strategy Officer, Annex Cloud
Rethinking Supply Chains for a Volatile World
Ken O’Brien, President & CEO, Gemini Shippers Association
Navigating Supply Chain Disruptions: The Power of 4PL Services
Noah Hoffman, VP for retail logistics, C.H. Robinson
Localization is Key to Differentiation in Global E-commerce
Douglas Longobardi, Executive VP, Sales, Asendia USA
GenAI & Human Support: Creating the Ultimate Retail Experience
Maura Howley, SVP, US Ipsos Customer Experience
Hyper-Personalization 2.0: Turning Data into Meaningful, Scalable Retail Experiences
Paul Prior, Global Head Commerce & Operations, Perion
eGrocery Boom: Who’s Really Winning?
Mark Fairhurst, Chief Growth Marketing Officer, Mercatus
The Rise of AI Pluralism in Retail Decision-Making
Peter Curran, GM of Commerce, Coveo
Unlocking Retail's Data Potential: Balancing AI and Human Judgment
Kayla Broussard, CTO of Retail and Travel, Kyndryl
Artificial Intelligence Impact in Retail
Ryan Monahan, SVP, Product Strategy, Engage3
