MAY 2023


Managing Editor: John Mathews

Senior Writer: Stephanie Kreml

Writers:  Mary Alison, Allison Gillchrist,

Kim Langdon Cull, Connie Yerbic, Elena Borrelli

Magazine Designer : Michelle Wong

Digital Publishing Director: John Louis

Advertising: David Miller

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Copyright © 2024

All rights reserved. No part of this publication may be reproduced in any form or by any means, electronic, photocopying or otherwise, without prior permission of the publisher and copyright owner. While every effort has been made to ensure the accuracy of this publication, the publisher accepts no responsibility for errors or omissions. The products and services advertised are those of individual authors and are not necessarily endorsed by or connected with the publisher. The opinions expressed in the articles within this publication are those of individual authors and not necessarily those of the publisher.

NRF 2024 – Retail’s Big Show drew an impressive crowd of 40,000 attendees, 6,200 brands, and over 1,000 exhibitors, making waves in the industry with its forward-looking insights. This annual event, renowned for its innovation showcase, highlighted the latest trends, innovations, and predictions, shaping the retail landscape. NRF 2024 provided a rare opportunity to engage with industry luminaries, forge meaningful connections, interact with clients, and unearth solutions to pressing challenges. Serving as a melting pot of cutting-edge trends, groundbreaking insights, and infectious energy, the event offered an invaluable experience to all who participated.

AI and machine learning took center stage, demonstrated through AI bots assisting attendees and robots crafting pizzas, revolutionizing customer experiences and operational efficiencies. Omnichannel integration and sustainability were also prominent themes, emphasizing customer satisfaction and environmental stewardship. The event centered around the theme “Make it Matter,” encouraging collaboration and customer-centric initiatives. Attendees engaged with industry leaders, forged connections, and explored solutions to challenges in the dynamic retail market.

For those who couldn't attend, this edition encapsulates the essence of NRF 2024, distilling key insights from each session into a comprehensive repository, fostering continuous learning and development throughout the year.

Happy reading!

John Mathews