Competing with Giants: How Grocers Can Use Tech to Rival Walmart
Mark Fairhurst, Chief Marketing Officer, Mercatus

Harnessing AI to Break Down Data Silos and Elevate the Omnichannel Experience
Edward Ward, Global VP Customer Success, Delivery Solutions

Scaling eGrocery: Practical Strategies to Meet Demand and Boost Profits
Lee Lambeth, Vice President of Retail Operations, Mercatus

How AI is Helping Retailers Reduce Environmental Footprints
Gaurav Saran, Founder and & CEO, ReverseLogix

Generative AI in Retail
Cutting Costs and Time in Freight Shipping
Noah Hoffman, VP for Retail Logistics, C.H. Robinson

Retailers Face Major Data Challenges as Generative AI Becomes Mainstream
Erin Raese, SVP of Growth & Strategy, Annex Cloud

The Hidden Cost of Poor Customer Experience and How Innovation Can Fix It
Philip Wright, Head of Customer Experience, Synergy Logistics

Paul Prior, COO, Undertone

Driving the Next Wave of Retail Sales: Data-Driven, Hyper-Personalized Customer Experience
Retail Cybersecurity: Leveraging Threat Intelligence for Business Innovation
Lori Schafer, CEO, Digital Wave Technology

Building Trust with AI-Powered Fraud Protection in Retail
Christophe Van de Weyer, Chief Executive Officer, Telesign

Empowering Retail Employees in the Age of Automation and AI
Eda Cetinok, Chief Client Success Officer Customer & Employee Experience, Ipsos

Using AI and Predictive Analytics to Solve Retail’s Returns Challenge
Alan Prillaman, SVP of Client Services, Open Sky Group

Stephanie Bannos-Ryback EVP XP Service Lines (CX, UX, EX), Ipsos

Winning Customer Loyalty: Ensuring AI Transparency and Data Security in Retail
GenAI-Powered Product Discovery Set to Transform Retail by 2025
Peter Curran, GM of Commerce, Coveo

AI vs. AI: How Retailers Are Outsmarting Fraudsters in Real-Time
Christophe Van de Weyer, Chief Executive Officer, Telesign

How AI Is Streamlining Retail Marketing with Real-Time Segmentation and Insights
Levente Otti, VP of Data and Engineering, SAP Emarsys

AI-Powered Grocery Retail: The Key to Larger Baskets and Loyal Customers
Gage Grewal, Director of Data Science & Personalization, Mercatus

Cutting Return Rates with AI:Balancing Efficiency and Customer Satisfaction in Retail
Chuck Fuerst, Chief Commercial Officer, ReverseLogix

Maximizing Warehouse Efficiency: The Power of Clean, Well-Labeled Bins and Totes
Dr. Shirl Handly, President, FILMLOC, INC.

Navigating Supply Chain Disruptions: Strategies for Retail Resilience
Ken O’Brien, CEO/President, Gemini Shippers Association

Retail’s Workforce Dilemma:
Overcoming Labor Shortages with Gig Labor
David Dempsey, Co-Founder & President / CEO, Hyer

Redefining Customer-Centric Retail with AI: From Automation to Emotional Connection
Michele Fitzpatrick, VP of Global Strategic Services, Marigold

Striking the Balance: How Brands Can Use SMS Without Crossing the Line
Pam Erlichman, Head of Experiences Strategy, BlueConic
