Competing with Giants: How Grocers Can Use Tech to Rival Walmart

Mark Fairhurst, Chief Marketing Officer, Mercatus

Harnessing AI to Break Down Data Silos and Elevate the Omnichannel Experience

Edward Ward, Global VP Customer Success, Delivery Solutions

Scaling eGrocery: Practical Strategies to Meet Demand and Boost Profits

Lee Lambeth, Vice President of Retail Operations, Mercatus

How AI is Helping Retailers Reduce Environmental Footprints

Gaurav Saran, Founder and & CEO, ReverseLogix

Generative AI in Retail

Cutting Costs and Time in Freight Shipping

Noah Hoffman, VP for Retail Logistics, C.H. Robinson

Retailers Face Major Data Challenges as Generative AI Becomes Mainstream

Erin Raese, SVP of Growth & Strategy, Annex Cloud

The Hidden Cost of Poor Customer Experience and How Innovation Can Fix It

Philip Wright, Head of Customer Experience, Synergy Logistics

Paul Prior, COO, Undertone

Driving the Next Wave of Retail Sales: Data-Driven, Hyper-Personalized Customer Experience

Retail Cybersecurity: Leveraging Threat Intelligence for Business Innovation

Lori Schafer, CEO, Digital Wave Technology

Building Trust with AI-Powered Fraud Protection in Retail

Christophe Van de Weyer, Chief Executive Officer, Telesign

Empowering Retail Employees in the Age of Automation and AI

Eda Cetinok, Chief Client Success Officer Customer & Employee Experience, Ipsos

Using AI and Predictive Analytics to Solve Retail’s Returns Challenge

Alan Prillaman, SVP of Client Services, Open Sky Group

Stephanie Bannos-Ryback EVP XP Service Lines (CX, UX, EX), Ipsos

Winning Customer Loyalty: Ensuring AI Transparency and Data Security in Retail

GenAI-Powered Product Discovery Set to Transform Retail by 2025

Peter Curran, GM of Commerce, Coveo

AI vs. AI: How Retailers Are Outsmarting Fraudsters in Real-Time

Christophe Van de Weyer, Chief Executive Officer, Telesign

How AI Is Streamlining Retail Marketing with Real-Time Segmentation and Insights

Levente Otti, VP of Data and Engineering, SAP Emarsys

Balancing Shrink Control and Customer Loyalty

Robert Harling, CEO, Gatekeeper Systems

Cutting Return Rates with AI:Balancing Efficiency and Customer Satisfaction in Retail

Chuck Fuerst, Chief Commercial Officer, ReverseLogix

Maximizing Warehouse Efficiency: The Power of Clean, Well-Labeled Bins and Totes

Dr. Shirl Handly, President, FILMLOC, INC.

Navigating Supply Chain Disruptions: Strategies for Retail Resilience

Ken O’Brien, CEO/President, Gemini Shippers Association

Retail’s Workforce Dilemma:

Overcoming Labor Shortages with Gig Labor

David Dempsey, Co-Founder & President / CEO, Hyer

Redefining Customer-Centric Retail with AI: From Automation to Emotional Connection

Michele Fitzpatrick, VP of Global Strategic Services, Marigold

Striking the Balance: How Brands Can Use SMS Without Crossing the Line

Pam Erlichman, Head of Experiences Strategy, BlueConic