Gracious AI in Action: Protecting Retail Without Locking Customers Out

Let’s face it—the world’s public spaces just aren’t feeling as safe as they once did. Your customers share understandable concerns about in-store violence, and it’s vital for retailers to help ensure their safety. That’s why it’s more important than ever to make your customers feel welcome when they’re in your stores! Gatekeeper Systems helps retailers accomplish both goals simultaneously.


Gatekeeper Systems’ powerful AI-driven solutions are designed to be invisible to your customers. They help retailers keep high-value items readily available on the shelves, not behind inconvenient, unwelcoming locked cases. They’re also designed to be discreet and frictionless while keeping your customers and employees safer in your stores.


Consider how Gatekeeper Systems uses artificial intelligence to power our FaceFirst real-time face matching software and our Purchek pushout theft prevention solution. They’re both essentially invisible. Visitors enter the store feeling welcome, shop for popular items instantly at hand, pay for their selected items, leave the store, and go about the rest of their day. That’s the experience most customers say they expect and prefer. I know I do.

FaceFirst’s real-time alerts give your authorized users the opportunity to respond discreetly when a known offender enters a store. When approached quickly upon entry and offered polite, attentive customer service, many known offenders simply leave immediately—with zero loss and no confrontation.


Similarly, shoppers using Purchek-enabled carts leave the store unhindered if they’ve paid for their selections. Individuals who attempt to load up the same carts and leave the store without paying find the cart’s Smartwheel® devices locked and immovable at the exit. Again, many such offenders abandon the cart and flee—again, zero loss and no confrontation.


Our AI-powered solutions help retailers feel good about making their customers feel welcome and their employees feel safe—all while protecting the bottom line, too. For details, click here.

Robert Harling

President & CEO, Gatekeeper Systems

The most effective retail security is invisible, keeping shelves open and customers welcome.

— Douglas Longobardi, Chief Revenue Officer, Asendia USA