Managing Editor: John Mathews

Senior Writer: Stephanie Kreml

Writers:  Mary Alison, Allison Gillchrist,

Kim Langdon Cull, Connie Yerbic, Elena Borrelli

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In an industry with razor-thin margins and constant profitability challenges, the alarming rise in retail shrinkage over the past five years has captured the urgent attention of retail executives and stakeholders. Losses due to shrink have more than doubled, highlighting a critical vulnerability in retail operations.

Despite awareness of this issue, many retailers struggle to devise comprehensive strategies to regain control. The lack of clear, data-driven approaches to understanding and addressing the root causes of shrink suggests that these losses will continue to plague the industry at elevated levels.

Experts recommend adopting a data-centric approach to pinpoint where losses occur, enabling targeted and effective mitigation techniques. Each retail brand’s unique product offerings, geographic presence, market dynamics, operational systems, and data landscapes mean that the causes of shrink vary widely. Tailored solutions are essential for addressing these challenges effectively without disrupting the customer experience or incurring unnecessary costs.

In this edition, we explore fortified retail security strategies designed to combat these ever-evolving threats. Experts in both physical and digital security share their insights, offering comprehensive approaches to tackle retail loss. Readers will gain valuable knowledge on enterprise security risk programs and learn how to implement these initiatives across their organizations.

Our contributors provide a blend of best practices and innovative solutions to key challenges, allowing retailers to benchmark their strategies and discover new ideas to enhance their security measures. As you turn these pages, prepare to gain insights that will help you manage today's issues and anticipate tomorrow's threats.

John Mathews

Strengthening Retail Security and Loss Prevention