MAY 2023

EDITORIAL

Managing Editor: John Mathews


Senior Writer: Stephanie Kreml


Writers:  Mary Alison, Allison Gillchrist,

Kim Langdon Cull, Connie Yerbic, Elena Borrelli


Magazine Designer : Michelle Wong


Digital Publishing Director: John Louis


Advertising: David Miller

david@retail-today.com


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All rights reserved. No part of this publication may be reproduced in any form or by any means, electronic, photocopying or otherwise, without prior permission of the publisher and copyright owner. While every effort has been made to ensure the accuracy of this publication, the publisher accepts no responsibility for errors or omissions. The products and services advertised are those of individual authors and are not necessarily endorsed by or connected with the publisher. The opinions expressed in the articles within this publication are those of individual authors and not necessarily those of the publisher.

A few weeks ago, we unveiled the NRF Recap Edition, offering a glimpse into the transformative ideas shaping the future of retail. In our latest release, we delve into the groundbreaking discussions of Day 2, weaving together a tapestry of insights set to redefine the retail experience. This edition, a collective masterpiece of thought leadership, provides invaluable perspectives from industry pioneers.

From integrating AI to enhance customer relationships to highlighting cybersecurity's critical role in retail transformation, this edition covers a wide range of discussions reshaping the industry. The blend of traditional retail dynamics with cutting-edge technologies such as AI and machine learning heralds a new era of customer-centric strategies, promising personalized shopping experiences that bridge physical and digital realms.

The narrative goes beyond technological advancements to explore the human element—emphasizing workforce empowerment, customer loyalty, and the crucial role of data in understanding consumer behavior. It explores strategies for managing retail crime, leveraging geospatial analytics, and the transformative potential of RFID in loss prevention, providing a comprehensive view of the operational and strategic challenges retailers encounter.

Backed by real-world examples from leading retailers, this edition is more than a compilation of sessions; it's a manifesto for the future of retail. It invites readers to discover the horizons of what's possible in creating more connected, intuitive, and impactful consumer experiences. Looking forward, the discussions within promise to ignite innovation and propel the industry forward, marking a pivotal moment in the ongoing retail revolution.


Happy reading!


John Mathews

editor@retail-today.com

Retail's Next Chapter: NRF Day 2 Insights