In-Store Engagement Tactics

Here are 3 ways retail stores can leverage AIOps to enhance consumer IT user experience:   

  1. AI can go to work in predictive maintenance, anomaly detection and performance monitoring and thus anticipate and prevent IT system failures in critical systems (like point-of-sale (POS) machines and fuel pumps.)

  2. Use AI to ensure that popular products are always in stock and reduce waste by predicting demand accurately, which leads to better consumer satisfaction.

  3. Implement AI-driven energy management systems to optimize lighting, heating, and cooling in the store, thereby reducing operating costs and contributing to a more comfortable shopping environment for consumers.

Troy Baldwin

Senior Product Management Director, Compucom


Optimistic yet Cautious

Elevating In-Store Experiences with AIOps